SHIPPING & Returns POLICY

UNITED KINGDOM

FREE COLLECTION FROM: 33 CAVENDISH SQUARE

DPD / Hermes (If ordered before 3pm)

(1 day) £4.50

Free standard delivery

ORDERS OVER £20

NO SHIPMENT OUTSIDE UK

NO RETURN POLICY

REFUND

We at www.thehoneylovers.com are convinced you will totally fell in love with our products, however we do understand if a product arrived damaged refund process is straightforward.

If you wish to claim a refund for a damaged a product, please send us image of the broken / damaged product and send it to info@thehoneylovers.com within 1-2 days from the shipment. The refund on the purchase price, minus shipping, handling, gift wrap, and other charges will be credited to the original credit card or Paypal account used for payment.

Naturally, we cannot accept returns across used products or products not purchased directly online at www.thehoneylovers.com. COMMENTS?

Please feel free to contact us via email (info@thehoneylovers.com) or phone at 02072922228 if you have any questions or need help. We’re here for you!

EVERYDAY FREE SHIPPING ON ALL UK ORDERS OVER £20 / FREE COLLECTION FROM CENTRAL LONDON ADDRESS!

SPECIAL OFFERS AND PROMO CODES

 Please read the details associated with each promo code carefully for valid offer periods and restrictions. Promo codes are valid only on our website.

PAYMENT

We accept payment from: Visa, Visa Debit, MasterCard, AMEX, Maestro Debit and Paypal.

IMPORTANT. In order to keep your personal details safe and secure at all times, please do NOT send us any credit card information via email.

SAFE SHOPPING GUARANTEE

The Honey Lovers wants to offer you a safe and fun online shopping experience! When placing an order online, your information is transmitted using Secure Sockets Layer (SSL) technology, an approved industry standard that is used by vendors to ensure the security of online business.

To check the security of your connection, take a look at the lower corner of your browser window as you place your order. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active and the server is secure. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from “http” to “https.”

 

PACKAGING

All our orders will be packaged in a secured way to prevent damaging the product during delivery.

ORDER CONFIRMATION

An order confirmation will appear as the final step in your order process. In addition, you’ll receive an email confirmation with an order number and summary of your fabulous new purchase! Once your order has shipped, you’ll receive an additional email to confirm shipment of your order.

CANCELLATION

Once you receive an order confirmation by email, it means your order is being processed and can no longer be changed or cancelled.

PURCHASE POLICY

The product and services available on our websites, including any samples, are for personal use only. As such, we reserve the right to limit per item order quantities to 24 units.

WHOLESALE INQUIRIES

I’m a wholesale inquiries section. I’m a great place to inform other retailers about how they can sell your stunning products. Use plain language and give as much information as possible in order to promote your business and take it to the next level!

 

I'm the second paragraph in your wholesale inquiries section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments